SOULutions For Health: Your Path to Wellness
Case Study: From Burnout to Balance – Jessica’s Leadership
Jessica had recently stepped into a new leadership role within the healthcare sector—a move she had been excited about. However, the reality quickly became overwhelming. With minimal guidance, a team that had lacked leadership for some time, and a mounting workload that spilled into nights and weekends, Jessica found herself in over her head.
“There were many parts of the position I liked and why I accepted it, but I was feeling like I might have made a mistake… I wasn’t sure if I was going to be able to be successful after all.”
Jessica was working nearly 60 hours a week and continuing at home in the evenings and weekends just to stay afloat. She knew she needed a sounding board—someone who understood the healthcare world but wasn’t part of her organization or family. That’s when she reached out to Jesseca.
Jessica began coaching with Jesseca with a few clear goals in mind:
1. Navigate her leadership transition with more confidence
2. Establish sustainable boundaries to avoid burnout
3. Improve her team’s dynamics
4. Feel equipped to lead with authenticity and intention
Through guided sessions and customized exercises, Jessica began to regain her footing—and her clarity.
What She Learned
Clarifying Core Values: Jessica uncovered the values that mattered most to her, then translated them into clear leadership expectations—for both herself and her team.
Calming the Nervous System: She learned practical strategies to manage stress and “get out of her head” during overwhelming moments.
Navigating Difficult Conversations: Practicing scenarios with Jesseca helped her approach high-stakes conversations with more confidence and calm.
Results & Milestones:
Work-Life Boundaries Reclaimed: Jessica stopped working at home out of guilt or obligation. Now, she only does so by choice—an important shift that gave her energy and peace of mind.
“I am no longer working from home every night… I am finding better balance by prioritizing the things that fill my cup.”
Increased Confidence in Her Role: Jessica now feels like her decision to take the position was the right one—and she believes in her ability to succeed.
Team Dynamics Improved: She’s seeing stronger collaboration and communication, both within her direct team and among fellow directors.
Future-Focused: With her foundation solid, Jessica is now working on her Dream Life—defining what fulfillment looks like beyond just her career.
Why Coaching Was the Right Decision
“Coaching helped guide me through my transition into a new career role. There will always be stressors, but now I have better tools to work through them. I look forward each week to learning something new and making progress.”
Jessica’s Advice to Others Considering Coaching
“If you’re thinking, ‘This might be helpful, but I’m not sure,’ my answer is: Yes, you should! I had those same thoughts, and I’m so glad I finally said yes to doing this for myself. Jesseca’s insight, wisdom, and practical solutions were exactly what I needed when all I felt was turmoil.”
Heidi’s Journey to Growth and Clarity
When Heidi first connected with Jesseca, she was feeling stuck—both personally and professionally. Despite being highly capable and driven, she struggled to break free from limiting beliefs and negative thought patterns. Heidi knew she needed a shift but wasn’t sure how to get there on her own.
Heidi’s biggest obstacle was her mindset. She often felt overwhelmed by emotions that clouded her decision-making and kept her from taking confident steps forward. Additionally, she lacked clarity in her career goals and felt uncertain about the right path to pursue.
Jesseca’s coaching style, blending warmth with directness, was exactly what Heidi needed. Their work began by addressing Heidi’s mindset, using practical tools to help her retrain her thinking and cultivate a growth mindset. Jesseca guided Heidi through exercises that challenged her assumptions and helped her process emotions more effectively.
On the career front, Jesseca helped Heidi gain clarity about her long-term goals. Together, they broke down Heidi’s aspirations into actionable steps, allowing her to move forward with confidence.
Heidi began noticing positive changes almost immediately. She felt empowered to make decisions with more clarity and less emotional overwhelm. As she adopted a growth mindset, her confidence grew, and she was able to take bolder steps in her career. The shift wasn’t just internal—Heidi’s husband noticed the positive changes as well and was so inspired by her progress that he decided to start working with Jesseca himself.
Results and Impact
- Mindset Shift: Heidi learned to reframe negative thoughts and approach challenges with a growth mindset.
- Emotional Clarity: She became more self-aware and capable of separating emotion from decision-making.
- Career Progress: With clear goals and a roadmap in place, Heidi was able to take intentional steps toward her ideal career.
- Inspiration Beyond Herself: Her transformation inspired her husband to embark on his own coaching journey.
Heidi’s Words
“I can’t thank Jesseca enough for everything she’s done and is still doing for me. Her career coaching has been a game-changer, and she’s helped me develop a growth mindset I never thought I could achieve on my own. If you’re looking for someone who truly gets you and helps you make real progress, she’s the one.”
Heidi’s journey is a testament to the power of intentional coaching. With Jesseca’s compassionate yet direct guidance, Heidi not only transformed her mindset and career but also inspired those around her to seek positive change.
pam found her voice and learned to take time for herself
I went to one of Jesseca’s workshops in 2024 for healthcare professionals, Avoid Career Burnout. When I saw this offered on Linked In, I thought, I need to go to that workshop! I have quite a demanding job, which I love so much. I typically work 50-60 plus hours weekly, and many weeks I work 7 days a week. Rarely do I take time for self care or to focus on myself, and I am exhausted physically and emotionally. My mode of operation is to take care of everyone else, because it’s just what I’m familiar with. I went to her workshop which had many points that resonated with me. At the end of the workshop, she shared how she has a 12 week program. The next step was to have a free consult. At the consult, there was no question in my mind that I desperately needed her coaching, and the amazing journey began for me. I didn’t know what exactly I needed, but I knew for years that I needed something or someone to help me unpack what I couldn’t unpack on my own.
Jesseca asked some really helpful questions that fine tuned what I didn’t even know myself. I realized that I didn’t have a “voice” with one of my directors. I didn’t know that I could have a voice or actually how to implement having a voice. While I am blessed to be successful in the role that I have, and my leaders trust me, there are areas where I realized I need to grow.
Something that I have wondered about the last few years, is “can I continue with this pace until I retire at 65 years old?” Or should I change directions into a role that is more sustainable with 40 hours per week and less responsibility?
I have learned it’s 100% okay to have a voice with my director. I have also learned it’s 100% okay to take moments for myself, even if it’s 5 minutes to lay on my back in my office when it doesn’t seem like there’s enough time in the day to do so. I needed someone neutral with wisdom to listen to what my days and weeks are like, to say, “how about we unpack your days and weeks and find ways for you to take care of yourself.” I have learned that journaling and putting thoughts into writing gives me a moment to step back and stop thinking about it for a few minutes, because it’s in written form, and I can refer back to it. This is a practice that I need to do more than rarely.
Successes. I verbalized and practiced with Jesseca how to have that “voice” that I had never experienced having. Who knew that someone with a high level role felt she didn’t have a voice? I was now ready if another situation arose. As well, Jesseca helped me fine tune several goals. Beach vacations have been important to me through the years, but I haven’t prioritized that, so only do them every few years. Our conversations helped me realize that time away in a beach setting will help me decompress from the demands of my position. I then set a goal to plan two beach vacations per year. Then, the question remained about continuing in the role that I have until I’m 65 or do I go another direction? We circled back to that on the last official meeting together. I decided that I love the industry that I work in, so I do not want to go outside of that. I will still be open to exploring other opportunities if they come along. Knowing that I will have another beach vacation around the corner is what will fuel me.
Coaching with Jesseca is the best career investment I have ever done for myself. She has a heart of gold. She listened unconditionally for many weeks. I shared my work successes, challenges, tears, frustrations, etc. It started professionally with my job, then it trickled over into some personal situations that I was reluctant to press into. Because I trusted her, I allowed her to speak wisdom into my life, and she encouraged me to work through some things that I wouldn’t allow to surface, because they were quite raw in my heart.
Advice/wisdom. For anyone reading this testimonial, just do it! Choose to make the best investment possible for yourself professionally or personally, or really both. In 12 weeks or even less, you will see changes in yourself, with her wisdom and expertise that you will not have dreamed were possible.
Jesseca continues to make herself available to me if I need it.
Lisa Embraced her Career Instead of Quitting
Client: Lisa (name changed for privacy)
Before starting coaching with Jesseca, Lisa was facing significant challenges in her role at work. She had recently been promoted into a leadership position, but lacked the confidence and skills to effectively manage her team and communicate with her colleagues and superiors. This led to a growing sense of frustration, stress, and burnout. Lisa struggled with being direct about her needs and expectations, and as a result, her team’s performance suffered. Tensions were high, and Lisa felt isolated, receiving little to no support from management.
During the first few sessions, Jesseca guided Lisa to focus on internal self-reflection. This included exploring the root causes of Lisa’s stress and anger, and identifying emotional triggers that affected her ability to lead and communicate effectively. Lisa was encouraged to look inward and understand how her own emotional responses were impacting her work life.
Key Insights:
· Lisa realized that her feelings of frustration and anger were often a result of unmet expectations, both from herself and others.
· Lisa also recognized that these emotions were not always being communicated clearly, which made it difficult for others to understand their needs.
· Through guided introspection, Lisa discovered that a lack of boundary-setting contributed to her sense of overwhelm and burnout.
Jesseca introduced communication strategies to help Lisa express her needs and feelings more effectively in the workplace. Lisa learned how to be more direct without feeling confrontational, and how to use "I" statements to convey their emotions without blaming others. This new approach to communication allowed Lisa to set clearer expectations with her team and managers, which reduced the buildup of frustration.
Key Tools and Techniques:
· Non-confrontational communication: Lisa practiced using “I feel…” and “I need…” statements to express her emotions and requirements in a calm and constructive manner.
· Boundary-setting: Lisa learned how to define and communicate her boundaries in a way that maintained healthy professional relationships while also protecting their mental health.
· Active listening: Lisa practiced active listening techniques to better understand her team members' perspectives, which helped create more open, productive dialogues.
A significant portion of the coaching was dedicated to helping Lisa manage stress and regulate her emotions. Jesseca introduced several coping strategies, including journaling, which became an essential tool for Lisa.
Journaling as a Stress-Relief Tool: Lisa began journaling regularly when she felt overwhelmed or upset. This practice allowed her to process their emotions and clarify her thoughts, helping her identify what was truly important and what could be let go. Journaling also provided a safe space to express emotions before having difficult conversations with coworkers or management.
Outcome: Lisa reported feeling more in control of their emotions, which improved her ability to approach stressful situations with a calm and clear mindset.
In the final stages of coaching, the focus shifted to reinforcing Lisa’s newfound communication and leadership skills. Jesseca helped Lisa create action plans for continuing to grow as a leader, and to sustain the progress they had made in managing stress and setting boundaries.
Key Outcomes:
· Lisa developed a stronger sense of self-assurance and began to feel more confident in her leadership abilities.
· Lisa became more assertive in expressing her needs and setting boundaries with her team and management.
· Lisa also reported a significant reduction in feelings of burnout and stress, as she now had the tools and strategies to manage her emotional responses.
Results and Impact
After 12 weeks of coaching, Lisa experienced a significant transformation in both her professional and personal life:
· Improved Communication: Lisa’s ability to communicate her needs and feelings more clearly led to more productive conversations with coworkers and management. As a result, she felt heard and supported at work.
· Reduced Stress and Burnout: With the help of journaling and emotional regulation techniques, Lisa was able to manage stress more effectively, which alleviated the feeling of burnout that had been overwhelming her.
· Increased Confidence: Lisa reported feeling much more confident in her leadership role and was better able to navigate difficult conversations and decisions without fear of conflict.
· Positive Workplace Dynamics: Lisa’s new approach to communication and boundary-setting resulted in a more harmonious work environment. She was able to foster better relationships with both her team and management, which led to improved morale and productivity in the office.
Client Testimonial
"I am so happy I made the choice to commit to coaching with Jesseca. Before coaching, I felt completely overwhelmed and burned out at work, but now I feel confident in my role. Coaching helped me look inward, manage my emotions, and communicate more effectively. The strategies Jesseca gave me have truly transformed how I show up to work and how I interact with others. My relationships with coworkers and management have improved, and I no longer feel like I’m carrying the weight of the office on my shoulders. If you're considering coaching, I highly recommend it—investing in myself was one of the best decisions I’ve ever made."
Conclusion
Through life coaching with Jesseca, Lisa was able to navigate the challenges of a leadership role by developing key skills in self-awareness, communication, and stress management. Over the course of 12 weeks, she experienced a profound shift in both their personal growth and their professional relationships, resulting in a more fulfilling and balanced work life. The investment in coaching proved to be a turning point, leading to both professional success and greater overall well-being.
Brenda Gained Perspective in her Business
Brenda is a dedicated entrepreneur managing a growing placement and care manager business while navigating the challenges that come with it. Like many business owners, she faces the daily pressures of decision-making, financial management, and maintaining a work-life balance. Despite her strong business acumen and determination, she sought additional support to help her stay focused, manage stress, re-evaluate her operations and systems, and continue growing both personally and professionally.
The Challenge:
Running a business is a rewarding yet demanding journey. Brenda found herself overwhelmed by the weight of responsibilities and uncertainty in making critical decisions. She voiced that she needed a structured support system—someone who could provide clarity, perspective, and encouragement during difficult times.
The Coaching Approach:
Through personalized coaching sessions, we provided a safe and confidential space for open discussions. Our focus was on active listening, strategic guidance, and fostering a growth mindset.
Key areas of coaching included:
- Mindset Shifts: Helping the client reframe challenges as opportunities for growth.
- Stress Management: Implementing techniques to balance high-pressure situations.
- Goal Alignment: Ensuring their daily efforts aligned with their long-term vision.
- Accountability: Providing check-ins and action plans to keep momentum going.
Since starting coaching, Brenda has experienced noticeable improvements in her approach to business and personal well-being. She reports feeling more confident in decision-making, better equipped to handle stress, and more motivated to pursue her long-term goals. The coaching process has provided them with clarity, resilience, and a renewed sense of purpose.
This case highlights the power of coaching in supporting business owners through the highs and lows of entrepreneurship. Having a trusted coach to listen, guide, and empower can make all the difference in maintaining focus, reducing stress, and achieving sustainable success. As Brenda continues to grow, her journey serves as an inspiring example of how coaching fosters confidence and resilience in the business world.
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